I got into Human Resources because I loved people. That was 20 years ago. Today? I still love people but HR wasn't the right space back then. The future of HR will morph, particularly how we treat our employees (and future employees). That's my new domain: The Candidate Experience.
I love innovations in the applicant process. Especially ones that recognize the time and thought investment before a candidate begins the application process. Asking candidates feedback is the start. Forbes asked me what I thought about feedback. I am excited to see more and more companies see employees and future employees as their most valued customers! (Thank you Zachary Nelson for your amazing photo.)